Christian Kiddo Knowledge Base — Store Information
This section of the Christian Kiddo Knowledge Base answers practical questions about the store — including payment methods, digital delivery, licensing, refunds, and privacy.
Here you will find information about how purchases work, how access to Christian Kiddo digital products is delivered through the Learning Portal, and what store policies apply when purchasing from Christian Kiddo.
Store Information
Store Basics
What languages is your store available in?
The online store is available in English.
What brands are sold in this store?
Christian Kiddo is a single-brand store. All products are part of the Christian Kiddo brand.
Is this store owner operated?
Yes. Christian Kiddo is an independent store founded and operated by Linda Paalman in 2025.
Do you have retail store locations?
No. Christian Kiddo is an online-only store offering digital products.
Are you based in the Netherlands?
Yes. Christian Kiddo is based in the Netherlands. However, we currently only sell our digital products to customers who reside in the United States, Canada, Australia, or New Zealand. We do not currently sell to customers who reside in the Netherlands or other European countries.
Contact & Support
What is your contact information?
You can contact Christian Kiddo at info@christiankiddo.com.
How can I contact customer service?
You can contact Christian Kiddo at info@christiankiddo.com.
If you have trouble accessing your purchase or have questions, we’re happy to help.
Orders, Payments & Promotions
Do you have active discount codes or promotions?
No. Christian Kiddo does not offer discount codes or ongoing promotions.
What payment methods do you accept?
Payments are processed securely through Shopify. Customers can pay using major credit or debit cards such as Visa, Mastercard, American Express, Maestro, and UnionPay, as well as digital wallets like Apple Pay, Google Pay, and Shop Pay, depending on the device and browser used during checkout.
The available payment options are shown automatically during checkout.
Can I pay in my local currency?
All prices in the Christian Kiddo store are shown in US dollars (USD). If you are purchasing from another country, your bank or payment provider may automatically convert the price to your local currency.
Do you accept store credit?
No. Christian Kiddo does not accept store credit as a payment method.
Do you offer any gift services or gift cards?
No. Christian Kiddo does not offer gift cards or gift services.
Shipping & Delivery
Are Christian Kiddo products physical products?
No. Christian Kiddo products are digital learning products. Nothing is shipped physically.
After purchase, families receive access through the Christian Kiddo Learning Portal, where they can watch videos, use interactive digital exercises, and access supporting resources and printables included with their product.
What countries do you ship to?
Christian Kiddo sells digital products only, so no physical items are shipped. Purchases are currently available to customers who reside in the United States, Canada, Australia, and New Zealand.
Christian Kiddo is based in the Netherlands but does not sell to customers who reside in the Netherlands or other European countries at this time.
What shipping options and policies do you offer?
Christian Kiddo sells digital products only, so no physical items are shipped. All products are delivered digitally through the Christian Kiddo Learning Portal.
Do you offer local pickup?
No. Christian Kiddo products are delivered digitally through the Christian Kiddo Learning Portal.
Product Availability & Sales Model
Do you offer bulk or wholesale orders?
No. Christian Kiddo does not offer bulk or wholesale orders. Christian Kiddo products are designed for individual family use.
Do you sell second-hand or pre-owned articles?
No. Christian Kiddo does not sell second-hand or pre-owned items. All products are original digital products created by Christian Kiddo.
Are Christian Kiddo products subscriptions?
No. Christian Kiddo products are one-time purchases, not subscriptions or monthly memberships.
After purchase, families receive long-term access to their product through the Christian Kiddo Learning Portal. There are no recurring subscription fees to continue using the purchased product.
Families can return to their purchased content over time to continue learning or revisit activities.
Digital Access & Licensing
Are the digital files licensed for personal use?
Yes. Christian Kiddo digital files are licensed for personal use by one family, including use by a caregiver working with that family. They may be used digitally or printed for learning at home. They may not be shared, redistributed, or resold.
Each PDF includes the notice: © Christian Kiddo — For personal use only. Not for resale or sharing.
Can I use this for a classroom, church, or group?
This bundle is licensed for personal and individual family use (including homeschool settings). It is not intended for classroom or group use.
For partnerships or licensing opportunities, please contact us through the contact page.
How long do I have access to my Christian Kiddo products?
Christian Kiddo products include ongoing access through your Christian Kiddo account, with no set expiration date.
You can return to your purchased content over time for as long as the Christian Kiddo store and Learning Portal remain active.
Access is connected to the account used for the purchase.
Can multiple children in one family use a Christian Kiddo product?
Yes. Christian Kiddo products are licensed for use by one family, so multiple children within the same family can use the purchased product.
Siblings can explore the videos, activities, and other learning content together or use them at different times, depending on their ages, interests, and readiness.
Access remains connected to the purchasing customer’s Christian Kiddo account. The account and product access may not be transferred, resold, or shared outside the family.
Can we reuse Christian Kiddo products with younger siblings later?
Yes. Christian Kiddo products can be reused with younger siblings within the same family.
There is no set expiration date for purchased content, so families can return to a product later when another child is ready to explore it, for as long as the Christian Kiddo store and Learning Portal remain active.
The same one-family license continues to apply, so the product may be reused within your family but may not be transferred, resold, or shared with another family.
Returns & Cancellation
Does Christian Kiddo offer refunds?
Because Christian Kiddo products are digital products with immediate access after purchase, we do not offer refunds for change of mind. This does not affect any rights you may have under applicable consumer law.
We encourage families to explore the product preview pages before purchasing to see whether a Christian Kiddo product feels like a good fit.
If you experience technical issues or a problem with your purchase, please contact us at info@christiankiddo.com. We’re happy to help.
Do you allow customers to request and manage their own returns?
Christian Kiddo sells digital products, so there is no physical product to return. Refunds are not offered for change of mind after digital access has been provided. This does not affect any rights you may have under applicable consumer law.
If you have trouble accessing or using your purchase, please contact us at info@christiankiddo.com.
What is the refund policy for products with immediate digital access?
Christian Kiddo products provide immediate digital access after purchase. Before checkout, customers consent to receive immediate access and acknowledge that change-of-mind refunds are not offered after access has been provided. This does not affect any rights they may have under applicable consumer law.
Privacy & Security
What are your data security policies?
Your privacy is important to us. Christian Kiddo has a Privacy Policy that explains how personal data is collected, used, and protected when you visit the site or make a purchase.
The store is hosted on Shopify with secure payment processing and account protection. Like most websites, Christian Kiddo uses cookies and similar technologies to operate the store and understand how visitors use the site.
You can read the full details in the Privacy Policy.