Christian Kiddo Knowledge Base — Store Information
This section of the Christian Kiddo Knowledge Base answers practical questions about the store — including payment methods, digital delivery, licensing, refunds, and privacy.
Here you will find everything you need to know about how purchases work, how digital access is delivered, and what policies apply when buying Christian Kiddo learning bundles.
Store Information
Store Basics
What languages is your store available in?
The online store is available in English.
What brands are sold in this store?
Christian Kiddo is a single-brand store. All products are part of the Christian Kiddo brand.
Is this store owner operated?
Yes. Christian Kiddo is an independent store founded and operated by Linda Paalman in 2025.
Do you have retail store locations?
No. Christian Kiddo is an online-only store offering digital products.
Are you based in the Netherlands?
Yes. Christian Kiddo is based in the Netherlands. However, we currently only sell our digital products to customers in the United States, Canada, Australia, and New Zealand. We do not offer sales to the Netherlands or other European countries at this time.
Contact & Support
What is your contact information?
You can contact Christian Kiddo at info@christiankiddo.com.
How can I contact customer service?
You can contact Christian Kiddo at info@christiankiddo.com.
If you have trouble accessing your purchase or have questions, we're happy to help.
Orders, Payments & Promotions
Do you have active discount codes or promotions?
No. Christian Kiddo does not offer discount codes or ongoing promotions.
What payment methods do you accept?
Payments are processed securely through Shopify. Customers can pay using major credit or debit cards such as Visa, Mastercard, American Express, Maestro, and UnionPay, as well as digital wallets like Apple Pay, Google Pay, and Shop Pay, depending on the device and browser used during checkout.
The available payment options are shown automatically during checkout.
Can I pay in my local currency?
All prices in the Christian Kiddo store are shown in US dollars (USD). If you are purchasing from another country, your bank or payment provider may automatically convert the price to your local currency.
Do you accept store credit?
No. Christian Kiddo does not accept store credit as a payment method.
Do you offer any gift services or gift cards?
No. Christian Kiddo does not offer gift cards or gift services.
Shipping & Delivery
Are Christian Kiddo bundles physical products?
No. Christian Kiddo bundles are digital learning products. Nothing is shipped physically. After purchase, families receive instant access through their Shopify account and can open their bundle inside the Christian Kiddo Learning Portal.
What countries do you ship to?
Christian Kiddo sells digital products only, so no physical items are shipped. Purchases are currently available to customers located in the United States, Canada, Australia, and New Zealand.
Christian Kiddo is based in the Netherlands but does not sell to customers in the Netherlands or other European countries at this time.
What shipping options and policies do you offer?
Christian Kiddo sells digital products only, so no physical items are shipped. All products are delivered digitally through the Christian Kiddo Learning Portal.
Do you offer local pickup?
No. Christian Kiddo products are delivered digitally through the Christian Kiddo Learning Portal.
Product Availability & Sales Model
Do you offer bulk or wholesale orders?
No. Christian Kiddo does not offer bulk or wholesale orders. Christian Kiddo products are designed for individual family use.
Do you sell second-hand or pre-owned articles?
No. Christian Kiddo does not sell second-hand or pre-owned items. All products are original digital products created by Christian Kiddo.
Digital Access & Licensing
Are the digital files licensed for personal use?
Yes. Christian Kiddo digital files are licensed for personal use within one family or caregiving setting. They may be used digitally or printed for learning at home. They may not be shared, redistributed, or resold.
Each PDF includes the notice: © Christian Kiddo — For personal use only. Not for resale or sharing.
Can I use this for a classroom, church, or group?
This bundle is licensed for personal and individual family use (including homeschool settings). Not for classroom or group distribution.
Returns & Cancellation
Does Christian Kiddo offer refunds?
No. Christian Kiddo sells digital products with instant access after purchase, so refunds are not available. We encourage families to watch the preview videos before purchasing to see if the bundle feels like a good fit. View the ABCs Bundle →
If you experience technical issues accessing your purchase, please contact us — we're happy to help.
Do you allow customers to request and manage their own returns?
No. Christian Kiddo sells digital products with instant access after purchase, so returns and refunds are not available. If you have trouble accessing your purchase, please contact us. We're happy to help.
Why is there no withdrawal or cancellation period?
Christian Kiddo products are digital and provide immediate access after purchase. At checkout, customers confirm that they agree to receive immediate access to the digital content and waive their right to a refund and any statutory withdrawal period for that purchase.
Privacy & Security
What are your data security policies?
Your privacy is important to us. Christian Kiddo has a Privacy Policy that explains how personal data is collected, used, and protected when you visit the site or make a purchase.
The store is hosted on Shopify with secure payment processing and account protection. Like most websites, Christian Kiddo uses cookies and similar technologies to operate the store and understand how visitors use the site.
You can read the full details in the Privacy Policy.