Refund policy

Return & Refund Policy

Christian Kiddo offers digital learning bundles that include videos and PDF materials.

All products are delivered digitally. After purchase, you receive immediate access to your bundle through the Christian Kiddo Learning Portal, where you can watch videos and access the included PDF materials.

Some PDF materials can be downloaded to your device for offline use, such as exercises, posters, and reference pages. Other PDFs, such as illustrated story materials, are available within the Learning Portal and are not downloadable.

The videos are available through streaming in the Learning Portal and are not downloadable.

Because our bundles include instant access to digital content, refunds are not available.

We encourage you to watch the preview videos before purchasing to ensure it feels like a good fit for your family. If you experience technical issues, please contact us — we will gladly assist you.

By completing your purchase and confirming the checkbox at checkout, you agree to receive immediate access to the digital content and acknowledge that you waive any statutory right of withdrawal that may otherwise apply to digital products.

If you have any questions or need technical support, please contact us at info@christiankiddo.com.